FAQs

Yes, provided the proposer is aged 18 or over with an annual premium of £125 or more. We require a deposit to start your car insurance and then the balance can be paid by Direct Debit over the following 10 months. A credit charge is payable and this will be added to your total premium.

This is possible, but not currently available online. You would need to contact our Customer Services department on 0844 871 1335, who will advise which preferred dates are available.

Yes, you can cancel your Direct Debit at anytime by advising your Bank or Building Society. However, please note that by cancelling your Direct Debit, you are also cancelling the Credit Agreement. If you are cancelling your Direct Debit before the final payment has been made to us, the outstanding balance becomes payable immediately. Failure to settle the outstanding balance will cause your policy to be made null and void.

IMPORTANT: Cancelling your Direct Debit does not cancel your car insurance policy.

All the insurers on our panel are regulated by the Financial Services Authority.

Yes, we have a range of car insurance policies for young drivers and inexperienced drivers.

This is not included automatically. Motor legal expenses cover (Motor Protection Plan Plus) is an optional extra, and full details are provided with your on-line quotation. Motor Protection Plan Plus provides insurance in respect of solicitors' fees to assist you in recovering any uninsured losses in connection with a claim that wasn't your fault (e.g. your excess or damages for personal injury).

Most policyholders over 25 are provided with this cover. However, you need to check your certificate of insurance to make sure you have this entitlement which is limited to third party cover. Please note you must only drive other cars with the expression permission of the owner of the vehicle.

It is only possible for the policyholder to benefit from the no-claims bonus but we can usually arrange an introductory discount for you if you are claim-free. Please call us on 0844 871 335 for further assistance.

No, the no-claims bonus is limited to one vehicle. However if you are claim-free we can offer an introductory discount through our panel of insurers. Please call us on 0844 871 335 for further assistance.