Detailed Description for "Most Common Issues on Ticketing Apps" Image
Overview
This image shows a donut chart of the most common issues on ticketing apps, based on a survey of 13,413 reviews from Tickemaater, AXS, and Eventbrite.
Values
The image shows the following data:
| Problem Type | Number of Reviews Analysed* | % Of Total Reviews Analysed |
|---|---|---|
| App Crash / Freeze | 3956 | 29.50% |
| Login / Authentication | 1683 | 12.50% |
| Ticket Access / Display | 1675 | 12.50% |
| Slow Performance / Loading | 1551 | 11.60% |
| Pricing / Fees | 1092 | 8.10% |
| Search / Browse / Discovery | 731 | 5.40% |
| Customer Support | 623 | 4.60% |
| Scalpers / Bots / Resale | 596 | 4.40% |
| Queue / Waiting Room | 532 | 4% |
| Bot Detection / False Flagging | 445 | 3.30% |
| Ticket Purchase / Checkout | 300 | 2.20% |
| Other | 229 | 1.70% |
| Total: | 13413 |
Presentation
At the top of the image, there is a title "Most Common Issues on Ticketing Apps" and ilustrations of tickets. Beneath is a donut chart illustrating the percentage of reviews that mention each issue, with the type of issue and count displayed for each segment. The donut goes from highest to lowest percentage clockwise. In the center of the donut is says "Number of Reviews Analyzed: 13,413", with an astericks to a footnote below the chart that says "from Tickemaater, AXS & Eventbrite". At the bottom there is a Creative Commons license notice on the left and a “Protect Your Bubble by Assurant” logo on the right.
Disclaimer
This work is licensed under the Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.