Purchased Your Cover via Amazon?

If you have purchased a product on Amazon and opted to add the protection, and you wish to contact the Amazon customer service team with any questions or concerns, please refer to the contact options provided below.

Online Portal

Visit the Amazon Customer Portal > online for fast and easy self-service.

You can view your policy details and download policy documents.

Make a claim online, update your personal details and more.

Having trouble logging in? Visit Amazon Help & Support >

Amazon Support

0303 313 00 02 >

Opening hours between 9am to 6pm Monday to Friday

(Closed at weekends)

Send a query using the form below

For non-urgent queries, you can use the form below to email the Amazon Customer Services team. Your personal details will only be used to provide support for Amazon protection cover.

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